Self-empowerment is not a personality trait; it is a conscious practice. It is the ability to advocate for yourself, trust your instincts, and move forward even when doubt whispers otherwise. Across hundreds of conversations on It’s Personal Stories, hospitality leaders shared the guidance that shaped their confidence and their careers. Their insights reveal that empowerment grows through clarity, community, and the courage to act.

The most respected leaders in the industry agree: empowerment is built from the inside out. Early in their careers, many felt uncertain or underestimated. Yet by choosing self-belief over self-doubt and action over hesitation, they found their voice. Their stories demonstrate that empowerment is not granted by others; it is earned through persistence and self-knowledge.

1. Know Who You Are—and Own It

Self-empowerment begins with identity. Anthony Melchiorri, President of Argeo Hospitality, offered a grounding reminder: “You’re not your failures, you’re your actions after failure.” His message reframes confidence not as perfection but as resilience.

Dr. Lalia Rach, Founder of Rach Enterprises, shared equally powerful insights: “Challenge the voice in your head, some messages are no longer true.” She encourages leaders to examine the stories they carry from childhood or early career experiences and discard the ones that no longer serve them. Together, their guidance teaches that empowerment grows when leaders replace old narratives with intentional, honest self-definition.

2. Stop Waiting for Permission

Many leaders emphasized that empowerment accelerates when individuals stop seeking approval before acting. Carolyne Doyon, President & CEO of Club Med North America & the Caribbean, spoke candidly about this shift: “You cannot wait for someone to come tap you on the shoulder. If you want something, you have to go after it.” Her advice underscores the importance of initiative, especially for those who hesitate until they feel “ready.”

Cindy Estis Green, Co-Founder & CEO of Kalibri Labs, added that growth often starts with embracing discomfort: “Lean into the things that feel hard, that’s where the learning is.” Empowerment is built when leaders choose movement over caution.

3. Believe You Belong in Every Room You Enter

Imposter feelings may be universal, but they don’t have to be defining. Brian Quinn, Former Chief Development Officer at Sonesta Hotels & Resorts, offered direct reassurance: “If you’ve done the work, you belong there.” His advice reminds emerging leaders that preparation not pedigree creates credibility.

Julienne Smith, Former Chief Development Officer at IHG Hotels & Resorts, also encourages emerging professionals to claim their space by articulating what they want: “You must tell people your goals so they can help you get there.” Empowerment grows when leaders stop shrinking themselves and start stating their aspirations out loud.

4. Surround Yourself With People Who Lift You

Empowerment is strengthened through intentional relationships. Heather McCrory, former CEO of North & Central America for Accor, emphasized the value of surrounding yourself with people who challenge, guide, and center you. She shared how she learned to seek “people who bring perspective and support,” noting that strong networks help leaders stay grounded during stressful seasons.

Rosanna Maietta, President and CEO of AHLA, advised leaders to lean on relationships that build confidence: “You need people around you who tell you the truth, who lift you, who help you see what you can’t see yet.” True empowerment rarely happens alone.

5. Advocate for Yourself—and Prepare Relentlessly

Self-empowerment blends confidence with disciplined preparation. Tony Capuano, President & CEO of Marriott International, emphasized readiness as a form of self-advocacy: “Do the work, because people feel your preparation.” His message is a reminder that empowerment is strengthened when leaders back their ambition with effort.

Gilda Pérez-Alvarado, Chief Executive Officer, Orient Express / Group Chief Strategy Officer, Accor, linked empowerment to self-care: “You can’t help anyone if you haven’t taken care of yourself first.” Her insight reframes empowerment as sustainable energy, powered by wellness, boundaries, and personal clarity.

Closing Reflection: Empowerment Is a Daily Choice

Across every interview, leaders reinforced a universal truth: empowerment is something you build, not something you wait for. It grows when you claim your identity, pursue opportunities boldly, surround yourself with truth-tellers, and trust your preparation. Most importantly, empowerment strengthens each time you choose action over hesitation.

The message from these leaders is unmistakable: your voice belongs, your path is valid, and your future expands the moment you trust yourself enough to step forward.