Leadership Built on Listening and Collaboration

Jonathan Tisch’s lifelong tenure at Loews Hotels showcases humility, service, and partnership. Growing up in a family business, he learned from his father’s warmth and his uncle’s analytical rigor to balance heart and intellect. Tisch believes leadership begins with teamwork and communication, and knowing one’s strengths and surrounding oneself with complementary talent. He stresses the power of listening, saying that quiet reflection often leads to the best insight. An advocate for diversity and inclusion, he urges hospitality leaders to build organizations that mirror their guests and communities.

Notable Quotes/Highlights

• “You can’t be all things to all people, build the right team.”
• “Listening is the most underrated leadership skill.”
• “We’re not in the business of meeting expectations, we’re in the business of exceeding them.”
• “Diversity is good for business and for humanity.”
• “Partnership is the true power of ‘we.’”

Closing Reflection

‍Jonathan Tisch shows that enduring leadership is built not on ego or authority, but on humility, partnership, and the unwavering belief that success is always a team effort. His story reminds us that listening, truly listening, is a powerful act of respect that strengthens relationships and elevates organizations. He demonstrates that knowing your craft, surrounding yourself with people who complement your strengths, and leading with steadiness in moments of uncertainty can transform both workplace culture and business outcomes. Tisch’s journey inspires us to stay grounded, be generous with our support, and remain open to the voices around us. In a world that moves quickly, he proves that quiet confidence, collaboration, and genuine care for people create a legacy that endures far beyond titles, one built on trust, humanity, and the power of “we.”