Leadership Rooted in Gratitude, Service, and Human Connection

Agnelo Fernandes reflects on a global career shaped by curiosity, service, and a deep love of connecting with people. Although he began with ambitions in finance, he discovered that his passion centered on stories, hospitality, and making others feel valued. A Maya Angelou quote, about how people never forget how you make them feel, became a guiding force and led him from early roles in training programs to leadership positions across the Caribbean, Asia, and North America. Each chapter, from Sheraton to Sinesta to Canyon Ranch, strengthened his commitment to servant leadership, branding, and creating meaningful experiences.

His career continued through consulting, development work, and ultimately his role as CEO of Cote Family Companies, where he has embraced a startup mentality within a 100-year-old organization. He emphasizes gratitude as a daily mindset, integrity as a personal compass, and relevancy as a continual focus. Mentors, industry involvement, and paying it forward have shaped his journey. He shares leadership lessons from navigating crises, balancing family responsibilities, and staying calm, empathetic, and purpose-driven through uncertainty.

Notable Quotes/Highlights

• “People will never forget how you made them feel.”
• “My mindset is gratitude… every single day.”
• “Integrity is what defines me.”
• “If I can make somebody’s day, then I get a sense of fulfillment.”
• “Staying relevant is so critical.”

Closing Reflection

Agnelo’s story highlights the power of gratitude, purpose, and leading with a servant’s heart. His journey reminds us that success grows from staying true to our values, elevating others, and approaching every chapter with kindness, curiosity, and intention.