Interview Summary

Interview Summary
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Jan Freitag

National Director, Hospitality Analytics
CoStar Group

Leading with Initiative, Preparation, and Human Connection

Jan Freitag shares how his career advanced by consistently raising his hand for new opportunities and discovering a passion for public speaking. Volunteering early created pathways that aligned with his strengths and positioned him to guide the industry during moments of uncertainty, including the Pandemic.

For public speaking, he stresses disciplined preparation - rehearsing out loud, refining transitions, and grounding every message in data. Jan also emphasizes scanning for emerging trends, proactively expressing interest, and strengthening relationships through genuine human connection.

Notable Quotes/Highlights

  • “Raising your hand when opportunities appear opens unexpected doors, even before you feel fully ready to step into them.”
  • “Rehearsing out loud builds confidence and clarity, ensuring your message holds up under pressure on any stage.”
  • “Trusting the data, especially when conditions are uncertain, helps reshape assumptions and guide next steps with objectivity.”
  • “Starting with human connection, not urgency, strengthens relationships and makes collaboration more effective.”
  • “Believing that ‘we can do hard things’ builds resilience and reinforces the support systems that carry us through challenges.”

Closing Reflection

Jan’s experience shows that personal success grows from initiative, deliberate practice, and staying attuned to what your organization needs. His insights encourage us to prepare intentionally, communicate openly, and lead with clarity, curiosity, and humility.