Grit, Mentorship, and a Career Built Through Determination

Phil Hugh reflects on a career defined by grit, gratitude, and the belief that “you’ve gotta show up.” His journey began in restaurants before moving into hotels, where an early mentor taught him the value of doing every job well. Phil recalls relocating for opportunity, taking roles others overlooked, and learning that leadership requires humility and consistency. He emphasizes that relationships shape success and that treating people with respect regardless of title creates long-term trust in the hospitality industry.

He describes entering development by leaning on mentors who encouraged him to “bet on yourself,” even when the path felt uncertain. Phil highlights the importance of listening, preparation, and honoring commitments, emphasizing that credibility is built “one conversation at a time.” He notes that hospitality remains a people-first business, driven by connection, authenticity, and service.

Notable Quotes/Highlights

• “You’ve gotta show up.”
• “Bet on yourself.”
• “One conversation at a time.”
• “Treat people with respect.”
• “It’s a people business.”

Closing Reflection

Phil’s journey illustrates how resilience, mentorship, and integrity create lasting opportunities. His story encourages showing up fully, caring deeply about people, and leading with purpose to build a meaningful career.