Navigating Transitions, Calculated Risks, and Leadership Grounded in Empathy

Carla Murray describes key inflection points in her career, including moving from General Manager of the Sheraton Seattle to a regional leadership role at Starwood. She explains how mentors encouraged her to take the opportunity despite concerns about travel and what she did not yet know. She also discusses later transitions, including navigating acquisitions such as Starwood’s purchase by Marriott, and how champions from outside the company supported her during periods of imposter syndrome. Carla reflects on using research and conversations to make calculated risks when considering new roles and learning from earlier transitions to better prepare for future moves.

Carla shares additional themes from her career, including the importance of preparation and practice in public speaking, setting aligned expectations with teams and owners, and embracing a servant leadership approach grounded in empathy and optimism. She highlights the value of mentors, champions, and a personal board of directors who provide honest feedback and expertise. She also speaks about encouraging others to take calculated risks, consider roles that others avoid, and focus on continuous learning. Her advice to her younger self underscores giving space to enjoy different stages of life while progressing through a career.

Quotes/Highlights

• "it changed my life. It set me on a career path that has brought me to where I am today"
• "I was extremely fortunate... there were some of those outside influences... it does require others who believe in you"
• "I always call it the calculated risk"
• "You can have it all... you just may not have it all at the same time"
• "Take the job that no one else wants to advance your career"

Closing Reflection

Carla’s insights emphasize the value of calculated risks, thoughtful preparation, and learning through each transition. She encourages pursuing growth with curiosity, relying on trusted advisors, and stepping into opportunities even when they feel challenging. Her experiences highlight how intentional choices and supportive relationships can help shape a meaningful career.

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