Global Curiosity, Courage, and Leadership Built Through Service

Suzanne Neufang’s journey, from a parliamentary page to CEO of the Global Business Travel Association, reveals a leader shaped by global curiosity, lifelong learning, and deep respect for people. She shares how her early passion for foreign languages and understanding the world set the foundation for a career built on connection, communication, and courage. Suzanne describes how leadership begins with presence, showing up in ways that earn trust and elevate every voice at the table.

She reflects on the managers and mentors who fine‑tuned her abilities, taught her to navigate diverse teams, and encouraged her to embrace public speaking as a skill that grows only through practice. Suzanne emphasizes the importance of recognizing talent, creating inclusive spaces, and ensuring that teams reflect a full cornucopia of skills and perspectives. She also shares insights on balance, travel as a precious resource, and the discipline of bringing lessons from the road back to strengthen the people you lead.

Her reflections highlight an unwavering belief in curiosity, preparation, humanity, and intentional leadership.

Notable Quotes/Highlights

• "The way you show up is the way people will respond to you."
• "You have to be aware of all the things happening without losing your track of thought."
• "Every conference has talent, you just have to look for it."
• "My passion from very early on was foreign languages; I wanted to see the world."
• "Every business trip is a precious resource, treat it as such."

Closing Reflection

Suzanne Neufang’s story reminds us that leadership grows from curiosity, courage, and intentional connection. Her journey inspires every professional to show up with clarity, embrace global perspective, and carry lessons forward with purpose.