Service, Brand Storytelling, and a Career Built from the Ground Up

Talene Staab reflects on a hospitality journey shaped by early exposure to the industry and a deep appreciation for service. She recalls that she “learned the business from the ground up,” developing a foundation that guided her through roles focused on people, operations, and brand. Talene shares that “hospitality is in my blood,” a belief reinforced by experiences that taught her the power of kindness and the importance of caring for guests and teams. She emphasizes that meaningful leadership requires stretching beyond comfort zones, noting that “you have to stretch yourself” to grow and evolve.

Brand work, she explains, resonates with her because “brand is about people first,” and understanding their stories helps shape thoughtful guest experiences. Talene describes pivotal career moments, including unexpected shifts and opportunities that pushed her to approach challenges creatively. She reflects on the significance of coaching, listening, and empowering others, especially in moments when teams rely on clarity and direction. Talene shares personal anecdotes—including one she says she “tells this story all the time,”that illustrate her belief in staying grounded and embracing authenticity.

Notable Quotes/Highlights

• “I learned the business from the ground up.”
• “Hospitality is in my blood.”
• “You have to stretch yourself.”
• “Brand is about people first.”
• “I tell this story all the time.”

‍Closing Reflection

Talene’s journey shows how authenticity, curiosity, and a people-first mindset create strong brands and stronger teams. Her story encourages embracing growth, honoring experiences, and leading with intention and heart.