Leadership Defined by Humility, Courage, and Lifelong Learning

Aik Hong Tan reflects on a leadership journey shaped by humility, resilience, and an early realization that technical skills alone do not create success. He describes beginning as a young manager in Singapore who believed strongly in his analytical abilities until observing how his director built trust, alignment, and collaboration across teams. That insight shifted his perspective and taught him the power of soft skills, interpersonal awareness, and working through people rather than spreadsheets. His career took a major turn when he moved to the United States after 9/11 to rescue a struggling hotel management company. With only six months to turn it around, he had to learn the industry, rebuild trust with employees, reconnect with clients, and establish a network from scratch.

He credits mentors who invested in him, offered honest feedback, and modeled integrity. He emphasizes the importance of authenticity, humility, and being genuine in relationships. His philosophy centers on understanding the “story behind the stand” before judging others, building connections through curiosity, and leading with empathy. He also reflects on taking risks, including launching Greenwood Hospitality during the financial crisis and navigating setbacks with perseverance, faith, and openness to change.

Notable Quotes/Highlights

• “My spreadsheets… don’t get things done.”
• “People want to know that you are genuine in wanting to know who they are.”
• “People who love you are the ones who tell you the truth.”
• “Understand the story behind the stand.”
• “We make our own luck as we see opportunities come.”

Closing Reflection

Aik Hong’s journey demonstrates how humility, authenticity, and learning from every chapter create enduring leadership impact. His reflections remind us that true success comes from listening deeply, uplifting others, taking courageous risks, and approaching challenges with faith, empathy, and purpose.

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