Resilience, Growth, and Leadership Built Through Purpose

Amanda Voss’s journey, from receptionist to Vice President of Sales at the iconic Bellagio, illustrates the power of curiosity, grit, and unwavering belief in personal growth. Celebrating 22 years at MGM Resorts, she reflects on a career shaped by experience across eight properties, major hotel openings, brand transformations, and the discipline learned through starting at the frontline. Her full‑circle return to Bellagio, where she was once a secretary, stands as a message of hope and possibility for anyone building a career in hospitality.

In her role today, Amanda leads across group sales, weddings, catering, social events, and group dining, balancing operational precision with the creativity required at a five‑diamond luxury resort. She emphasizes empowerment, continuous training, and the importance of leading calmly through high‑stakes moments, from F1 and Super Bowl to the MGM cyberattack, where teamwork and ingenuity carried the organization forward. Her reflections on sabbaticals, wellness, and redefining balance reveal a leader committed to growth not only for her teams but also within herself.

Amanda’s story motivates listeners to put themselves first, ask for help, and embrace the journey, because leadership is built through resilience, honesty, and choosing to grow with every season of life.

Notable Quotes/Highlights

• "You can be that secretary and move up to an executive, absolutely."
• "I may not be the smartest in the room, but you can’t outwork me."
• "You don’t just train at the beginning, you train all year."
• "Are you working the business, or is the business working you?"
• "I’ve got one shot, I’m going to make the best of it."

Closing Reflection

Amanda Voss’s reflections show how authenticity, courage, and self‑care shape impactful leadership. Her journey encourages every professional to believe in their potential, embrace growth, and define success on their own terms.