Leadership Shaped by Openness and Forward Momentum

Brian Quinn describes a hospitality journey defined by curiosity, service, and a willingness to say “yes” to new experiences. He recalls starting in operations and discovering early on that he “fell in love with it pretty quickly.” Growing up in a large family helped him develop confidence and connection, which later translated into how much he enjoyed “interacting with the guests and owning a piece of their journey.” Mentors played a central role in his development, offering opportunities to learn different parts of the business and encouraging him to stay open as he moved through each stage of his career.

He highlights the importance of staying relevant, building resilience, and supporting others when they face unexpected change. Whether adjusting to new roles, learning from challenging circumstances, or strengthening his expertise through continual education, Brian emphasizes that adaptability and purpose have been essential themes. He notes that strong networks and meaningful relationships often accelerate growth, especially in an industry where “people follow people.”

Notable Quotes

• “I fell in love with it pretty quickly.”
• “Being very open and saying yes… helped me on those first couple of rungs of the journey.”
• “Keeping your skillset fresh… is critical.”
• “Sometimes it’s just that phone call or that small referral that puts somebody back on track.”
• “You never know when all those relationships are going to turn back around.”

Closing Reflection

Brian Quinn’s story highlights the power of staying open, connected, and purposeful in every season of a career. He shows how resilience grows through learning, humility, and leaning into both planned and unexpected transitions. His emphasis on mentorship underscores how generosity within a network strengthens entire communities. Brian’s reflections also remind listeners that adaptability and continuous improvement shape long-term success. Ultimately, his journey reinforces that hospitality is built on people, relationships, and showing up with intention, lessons that continue to guide his leadership today.