A Journey Built on Curiosity, Courage, and Asking for What You Want

Melissa Maher describes a lifelong passion for hospitality that began in Kokomo, Indiana, continued through UNLV, and led to roles across hotels, marketing, tech, and leadership during over 20 years at Expedia. She explains how identifying “voids in the business,” asking for opportunities, and seeking to “make change” shaped her path, including her work as Chief Inclusion Officer. Melissa shares that she stepped into that role after repeatedly being “the only woman” in meetings and wanting future leaders to see representation. She emphasizes the importance of top-level buy-in, transparency, accountability, and allowing leaders to learn without fear of mistakes. She discusses her approach to networking: building relationships internally and externally, relying on mentors, pursuing certifications, and maintaining curiosity. She highlights follow-up, connecting others, and using social media intentionally. Melissa describes moments of challenge from early career setbacks to personal transitions and explains how positivity, asking “what is the worst thing that could happen,” confronting issues head-on, and requesting help guided her growth. She reflects on personal branding, authenticity, vulnerability, and creating space for continuous learning, including through vulnerability circles. Her advice centers on believing in yourself, taking risks, building support, and investing in self-care.

Notable Quotes/Highlights

• “Ask for what you want.”
• “I wanted to make a change.”
• “Follow up.”
• “Stay positive.”
• “Believe in yourself.”

Closing Reflection

Melissa’s journey demonstrates the power of courage, curiosity, and raising your hand even when uncertain. Her reflections show how advocating for yourself, taking risks, and learning from every obstacle can open new possibilities. She emphasizes the value of supportive relationships, continual growth, and staying true to your values. Her experiences encourage others to step forward with confidence, seek help when needed, and embrace opportunities to evolve. Her message reminds us to believe deeply in our own potential.