Humility, Grit, and Leadership Built Through Service

Kimberly Wilson’s extraordinary rise, from a high‑school office assistant handing out paper tickets to Senior Vice President of Global Sales at Preferred Hotels & Resorts, reflects a career shaped by humility, discipline, and the deep belief that service excellence begins with character. She describes how travel “found her,” beginning in the oil and gas sector, where early mentors trusted her with responsibility well beyond her years. These experiences cultivated her love for hospitality, operational understanding, and the relationship‑building mindset that still anchors her leadership today. 

Her move into hotels, first through InterContinental Houston and later into global sales, revealed her natural talent for connection, authenticity, and team empowerment. Dynamic leaders like Pam Gilbert, Richard White, and Michelle Woodley shaped her trajectory, teaching her soft‑skills mastery, technical rigor, and global commercial strategy. Kimberly speaks candidly about staying grounded, treating every department as a partner, and embracing each tap on the shoulder as a call to grow.

Her reflections deepen through discussions on DEI, allyship, adversity, and intentional balance. Kimberly’s approach, leading with truth, empathy, and unwavering respect, demonstrates how integrity creates lasting impact across teams, clients, and the broader hospitality community.

Notable Quotes/Highlights

• "Travel found me."
• "If I'm eating well, others will eat well also."
• "People are going to do business with those they like."
• "We stand on truth, not assumptions."
• "Take the pressure off as you're learning and growing."

Closing Reflection

Kimberly Wilson’s journey reminds us that greatness comes from humility, preparation, and a generous spirit. Her story inspires every professional to invest in relationships, honor every role, and walk boldly through the doors opened by mentors, courage, and purpose.